Planning a trip is as important as inquiring about the services of the airlines. Southern China Airlines ensures to delivery of all the possible services to passengers, for example, an easy booking and canceling policy, extra baggage services, an easy refund policy, a pet policy, and whatnot. So, if you want to contact Southern China Airlines to know about the services delivered by them, then below is a detailed discussion that will help you out in all the possible ways, have a look:
Understand multiple ways to reach out to the airlines:
You can always reach out to the airlines through a call to inquire about the services and their offers or discounts because, unlike other airlines, Southern China Airlines offers cheap flight tickets to passengers, so if you want to book a flight, you can reach out to the Southern China Airlines phone number 800-329-0485, and make sure to elect for IVR options as written below:
Press * to choose your preferred language.
Press 4 to book your flight.
Press 6 to cancel your flight.
Press 8 to request a refund.
Press # to talk to the customer executive of the airline.
Many passengers who are not responded to by the customer executive on a call due to putting them on hold for a long time due to a large number of calls adopt this method to raise their queries to get a resolution to their questions. So, you are advised to follow the steps written below to get the solutions:
Visit the official website of the airline to begin the process.
Secondly, tap on contact us under the section customer assistance, tap on it.
Once you tap on it, you will find a chat icon on the screen, tap on it and raise the queries.
You must be wondering whether the airline offers assistance to passengers on social media platforms. Unlike other airlines, this airline ensures offering customer assistance at all the available platforms so you can raise queries related to the services. Below are the different social media platforms:
Facebook- https://www.facebook.com/CSAirGlobal/
Twitter- https://twitter.com/CSAIRGlobal?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
If you want to reserve a flight or cancel a flight, and you want to avail of the different services offered by the airline. For example, senior citizen policy, special assistance, additional food, and drinks, etc., you can reach out to the airline in the early morning on weekdays to avoid a waiting time period.
There are several advantages, for example, clarification on different services, process to book or cancel a flight, process to cancel and apply for a refund process, and there is multiple information you can withdraw by reaching out to them.
In these ways, you can get Southern China Airlines customer service, so your journey becomes efficient and hassle-free, and a customer executive will ensure you are left with no queries or any other doubt related to its services.