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- Dec 23, 2022

How Do I Contact Eastern China Airlines?

Eastern China Airlines is one of the affordable airlines to travel to your international destinations. It holds a good record as a revenue generator. Many passengers travel with these airlines daily, and Eastern China Airlines provides them with all the facilities they would expect from them while traveling. They have active customer service, and you can contact Eastern China Airlines agents with your issue. You can get an insight related to the contact modes here.

 

You can Contact Eastern China Airlines with different modes as you take the following steps:

Through phone support:

Please take the following steps to contact Eastern China Airlines agents by phone support:

  • Search for their website on your browser, www.us.ceair.com.

  • Click on the Contact Us option present at the top bar.

  • You will get their toll-free number to speak with the customer agent in this category.

  • You can call on 1855-589-5530 to get a hold of them.

  • Get ready for the instructions of IVR, which are as follows.

  • Press 1 to choose a language.

  • Press 2 for the flight status.

  • Press 3 for new bookings and reservations.

  • Press 4 for more options.

  • Press 9 to speak with the agent of Eastern China Airlines.

  • You can follow these commands and speak to their agent within a few minutes. So keep patient and wait for them to come in contact with you.

Through social media:

The different social media platforms present in Eastern China Airlines are Facebook, Twitter, and Instagram to give you access to speak to their agents present on the social media platforms. You can message them from your account if you want to talk to them on these channels. If you still need to get them on Eastern China Airlines' phone number, you can use this platform to get them quickly.

Through Email:

You can email Eastern China Airlines for any queries related to your flight queries at nagroupdesk@chinaeastern-usa.com. The agents will give a response via email, and you will get the answer to your question.

Through Chat Support:

Chat service is available to their passengers in the following steps:

  • Visit the website of Eastern China Airlines.

  • Go to the Contact Us option.

  • You will get the chat option, but it is only accessible if you are a member of Eastern China Airlines.

  • You will get the live agent within a few minutes in the chat box once you log in with your membership number and password.

  • You can end the chat once you get the answer to your query. The agents will email you a copy of the discussion after the conversation.

Through Comment/Compliment form:

You can get the comment and compliment form on the website at the top bar. You can click on it and select the query from the desired options. Once you submit it, an agent from their team will contact you on your provided information. Eastern China Airlines 

Conclusion: 

You can get a lot of information about the contact details of Eastern China Airlines customer service from this article. If you want to contact them quickly, try approaching them from more than one medium. That will increase your probability of speaking to them. Be specific about your query and speak clearly as you mention it to them.

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