Reserving the flight after getting solutions to every query will make your trip more enjoyable and memorable. But what to do when you have a question you cannot resolve? Then you can communicate with the airline's representative as they have complete information about it. While booking Eastern china airlines, you will get multiple facilities like easy refunds, miles, special assistance for disabled passengers, etc. Before or after making the flight reservations, you can also contact the Eastern China airlines customer service team. You need to read below for more information about connecting with them.
Yes, if you want to get the solutions to the queries instantly, you must go with the call medium. Connecting on call will help you resolve many questions in a few moments. To communicate on call, dial this Eastern China airlines phone number, 1855-589-5530, and then choose the language you are comfortable with. Then you have to follow the below IVR instructions.
Dial 1 for information about new flight bookings
Dial 2 to check the flight status
Dial 3 to learn about pet or refund policies
Dial 4 If you want a fare hold
Dial 5 to connect with the representative
After listening to the IVR instructions, select your query and connect with the representatives.
Alternative modes to connect with China Eastern airlines are below.
Communicate on chat: Eastern China airlines also provide the chat option to resolve your queries; if you cannot remember things, then you can use this mode. To connect to chat, you need to follow the below points.
Use social media: To receive information about updates, offers, packages, etc., you have to use the social media handles of Eastern China airlines. There are several social media applications on which Eastern China Airlines representatives are available. If you want, you need to open Facebook, Twitter, or Instagram and reach the Eastern China Airlines page. Now look for the message section and type your complete query in it. Last you need to send that message, and you will instantly get the solutions to your questions.
Reach through email: You will also get the option of sending your query through email, and if you want to do that, you have to open that email ID registered at the Eastern China website. After this, you must visit the compose a new email section, type your query, and attach your flight ticket or other relevant documents. Then send that email to nagroupdesk@chinaeastern-usa.com, and the representative will provide you the genuine solutions as quickly as possible.
Following the above modes, you can contact an Eastern China airline representative. Still, you can reach these representatives anytime as they are available 24 hours.