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- Nov 17, 2022

Contact Boston Airport Customer Service

Do you have a flight departing from the Boston Logan International Airport, and before that, you want to obtain all the details of the airport, which might be helpful during your travel time? You can contact the Boston airport customer care service directly for that. Check-in information, pre-parking booking options,and other information can be attained by contacting their customer service team. There are many options through which you can get through Boston Airport. 

Different Options to Contact Boston Airport

No matter where you are flying to or with which airlines, if your flight’s departure point is Boston Airport, you can contact their customer service for help with your queries. The options to contact the Boston Airport are:

By Phone Call: If you need human assistance at Boston Airport, get their representative by dialing the Boston airport customer service number; the assisted person will help you with the issue you have. You may request the representative for any additional service you require during your journey. Go through the given steps and contact Boston Airport by calling:

  • Dial the number 1800 235 6426,

  • Choose a language and listen to the IVR:

    • Press 1 to book your parking at Boston Airport,

    • Press 2 for Baggage Allowance information,

    • Press 3 to learn about the Check-in timings of flights,

    • Press # to speak with a Boston Airport representative.

  • Discuss the query you have with the customer service person.

  • The person will listen to your questions and anticipate the answer.

By Live Chat: You can acquire the support of Boston Airport customer service via the live chat, which is present on the Massport page for the customers. Its a separate website that provides help to passengers related to Boston Airport queries. By following the above steps, you can chat with their customer service:

  • Go to the website of massport.com on your device,

  • Select the Contact option from the Menu Bar,

  • Choose the Boston Chat assistant on the given contact list,

  • Shoot your questions in the chat box and grasp the information from the Boston Airport assistant.

By Email: You can grasp Boston Airport information by emailing their customer service team. If your quer does not require human assistance and can be obtained without one-to-one interaction, then you can use the email option to contact Boston airport. Email is best when you are required to file lost & found or complaints regarding the services. Boston Airport customer service also welcomes feedback. To send your email with the desired questions, follow the below steps: 

  • Go to the Massport website,

  • Open the Contact page by tapping on the Contact option,

  • Choose the email option to deliver your question at Boston Airport,

  • Type your name and email address in the contact information column,

  • Choose your reason in the suitable column for sending the email,

  • Add the questions you have about Boston airport,

  • And Send the mail to their customer service by clicking on the Send option.

  • You will receive a reply to the mail on your mentioned email.

Hence, if you get queries from the Boston Airport, contact their customer service by calling on the Boston airport phone number or using other ways to grasp specific information. All the information related to airport service can be obtained through their customer service.

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