Air China is one of the biggest airlines in China through which you can book a flight to your desired location. While booking a flight with the airline, your plans got changed, and now you want to cancel your flight, then no problem, as the airline provides the easy flight cancelation option. To know more about this, you can read the airline policy or contact customer service at the airline.
If you wish to cancel your ticket, then read Air China flight cancellation policies to get more information on the terms and conditions. Following are points from the airline policy regarding flight cancellations:
If the passenger cancels the flight within 24 hours of making the reservation, they will get a full refund.
Some charges will apply if the passenger cancels the flight after 24 hours of booking the flight.
If due to any issue, the airline cancels the flight, then they will receive a full refund.
If the passenger is not able to board the flight due to any medical emergency, provide relevant documents, and the airline will refund your full amount.
Canceling an Air China flight ticket is an easy process, and you can do it with the help of an official webpage or by contacting the airline's customer service. If you want to know about the steps and process, then read the given information and use any of the methods:
Through the official website/mobile app - The quickest method to cancel your flight is through the official website or the mobile app. You can use this method with the help of a mobile phone or laptop and a stable internet connection. Use the given steps to cancel your flight:
Visit Air China's official website or the mobile app.
Go to the "Manage my trip" option from the menu.
Enter "Airline confirmation number or ticket number" and "Last name."
Tap on the "Cancel my flight" button.
Then, you will get a confirmation message about your flight cancellation.
Through Call - If you are unable to cancel your flight through the website, then no issue. You can also call on the airline's contact number, and the executive will help you with your issue. Here are steps to cancel your flight using your phone number:
Call the airline on their mobile number.
Choose the language and preferred service from the IVR menu.
Press 1 to book a flight
Press 2 to know the status of your flight
Press 3 to cancel your flight
Press 4 to file a complaint
Press 5 for any baggage-related issue
Press # to speak to the customer service executive
Then you will get through to the executive.
Provide the relevant information about your flight, and the executive will help you to cancel your flight.
Now you have information on the Air China flight cancellation process and their policies. If you need any type of assistance, then you can contact customer service, and the executive will provide you with the answer.
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