China’s Eastern Airlines provide its services both internationally and domestically. Therefore, if you recently canceled your reserved ticket due to some issues, and now you read China's eastern airline's refund policy due to this reason, you want to take the refund. Due to as per the policy, you are eligible for a refund. Thus, if you don’t know enough about taking a refund from China’s Eastern Airlines, this article will help you. Therefore, to get this, you need to pursue the following steps that are cited below in this article.
Refund request form
Therefore, to learn about it, follow the below steps cited below. Thus, for that, you need to go through the following steps that are available there.
Refund request form- you can quickly get it through the form. Therefore, to get this, you must pursue the steps cited below.
Launch the web browser of China’s Eastern Airlines on your web crawler.
Look for “my trip” and tap on that column.
After that, fill out the column of “booking reference” and “last name” and click on the tab “retrieve booking.”
Then, you will view the full details of your booking on the next page.
Further, you must tap on the “cancel” option and cancel your flight ticket easily.
And click on the refund tab, and the “refund request form” opens.
Open it and fill out all the appropriate or requisite details in the form.
Go through it and submit the form to the airline personnel.
Further, you will get its confirmation on your registered phone number and email address. And the airline assures you that your refund will be credited within 24 working days.
Customer service- to request a refund, you can also take help from the direct person of China’s Eastern Airlines. Therefore, to get, some steps are cited below to pursue it.
Open the official page of China’s Eastern Airlines
Scroll down to the footer section and click on the “help and support” page.
Further, you need to tap on it and look for the phone call section on that page.
Click on it and get the phone number from there. Take it.
Paste the number and dial it. And call the live agent at 1 (800) 200-5118
Wait for some time to connect the call. Then, you heard that your call would be diverted to the IVR process call. Therefore, to get this, you need to listen to it.
Dial 1 to change the language.
Dial 2 to reserve the seats on the airlines.
To cancel the flight ticket, dial 3
Dial 5 to request a refund from China’s Eastern Airlines
Dial 7 directly to speak to the live person
Dial 8 to know the flight status
To get any special assistance, dial 9
Thus, dial 5 to request a refund from China’s Eastern airlines. Share the necessary details with them. And the request will be submitted to them.
Further, the airline will refund you within 24 business days.
Hence, by pursuing the article, you can readily get China's eastern airlines to refund in the original credit form or travel voucher within up to 24 business days. For more, reach out to their office.
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